Shipping Policy

Since our products are custom made, each order will take a minimum of 3 days to ship out. However, if you're in a rush to get your candles (we wouldn't blame you if you were!)  just send us a note and we'll do our best to accommodate you. A residential or business address is required for delivery. 

NOTE:

To avoid potential melting and ensure you receive flawless products we try to limit the time spent in warehouse, and reserve the right to delay shipping without notice during warm weather months.

Return & Exchange Policy

All of our products are thoroughly inspected before they are shipped to ensure you receive the best possible product. Please inspect your order carefully. We will replace broken items when possible, or offer a replacement on items damaged during shipping. If for any reason you are unsatisfied, we will exchange or refund the purchase.

  • Returns and exchanges must be made within 10 days of shipment

  • Please allow 10–14 business days upon receipt to process the transaction

  • All sales are final on Limited Edition, Sale and Discontinued products

 

When returning items:

  • Return the product in the packaging it was received in, along with the original packing slip to:

Veda & Company

Plot No. 29, Bidadi Industrial Area

Bidadi, Bengaluru - 562109

  • Keep your shipment receipt in case the package is damaged or lost in transit

  • We cannot guarantee a credit or replacement for your return without confirmation of delivery

For items purchased at stores, please contact the store where the purchase was made to review their refund policy.

© 2020 by VEDA & CO. Made with ♡ in Bangalore.