Since our products are custom made, each order will take a minimum of 3 days to ship out. However, if you're in a rush to get your candles (we wouldn't blame you if you were!) just send us a note and we'll do our best to accommodate you. A residential or business address is required for delivery.
To avoid potential melting and ensure you receive flawless products we try to limit the time spent in warehouse, and reserve the right to delay shipping without notice during warm weather months.
Return & Exchange Policy
All of our products are thoroughly inspected before they are shipped to ensure you receive the best possible product. Please inspect your order carefully. We will replace broken items when possible, or offer a replacement on items damaged during shipping. If for any reason you are unsatisfied, we will exchange or refund the purchase.
Returns and exchanges must be made within 10 days of shipment
Please allow 10–14 business days upon receipt to process the transaction
All sales are final on Limited Edition, Sale and Discontinued products
When returning items:
Return the product in the packaging it was received in, along with the original packing slip to:
Veda & Company
Plot No. 29, Bidadi Industrial Area
Bidadi, Bengaluru - 562109
Keep your shipment receipt in case the package is damaged or lost in transit
We cannot guarantee a credit or replacement for your return without confirmation of delivery
For items purchased at stores, please contact the store where the purchase was made to review their refund policy.